Privacy Policy
Version 3.1.1 — 1st January 2026
Privacy notice about your information
We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and our information practices, meaning how and why we collect, use, disclose, sell, share, store, and retain your personal information. It also explains your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint or request. We collect, use, and are responsible for certain personal information about you. When we offer goods and services to individuals in the European Economic Area (EEA), we are subject to the EU General Data Protection Regulation (EU GDPR), which applies across the entire European Union. For California consumers, we are subject to the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA). We are responsible as a "controller" of that personal information for the purposes of the GDPR. We are responsible for your personal information as a "business" under the CCPA/CPRA.
1. Key Terms
It would be helpful to start by explaining some key terms used in this policy: ("We, us, our") CarbonStorage LLC Personal information Any information relating to an identified or identifiable individual. Special category personal information Personal information revealing racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs, or trade union membership; genetic and biometric data; and data concerning health, sex life or sexual orientation. Sensitive Personal Information Personal information revealing a consumer's social security number, driver's license and passport numbers, account numbers and credentials, precise geolocation, racial or ethnic origin, religious beliefs, or union membership, personal information concerning a consumer's health, sex life, or sexual orientation, contents of a consumer's mail, email and text messages where the business is not the intended recipient, genetic data, biometric information, or citizenship and immigration status.
2. Personal Information We Collect About You
We may collect and use the following personal information, including sensitive personal information, that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household: Categories of Personal Information
3. How Your Personal Information is Collected
We collect personal information from the following categories of sources:
4. How and Why We Use Your Personal Information
Under data protection laws, we can only use your personal information if we have a proper reason for doing so, for example:
5. EEA Data Subjects: Promotional Communications
We may use your personal information to send you updates (by email, text message, telephone, or post) about our products and/or services, including exclusive offers, promotions or new products and/or services. We have a legitimate interest in processing your personal information for promotional purposes (see above "How and why we use your personal information"). This means we do not usually need your consent to send you promotional communications. However, where consent is needed, we will ask for this consent separately and clearly. We will always treat your personal information with the utmost respect and never sell it with other organizations for marketing purposes. You have the right to opt-out of receiving promotional communications at any time by:
7. How Long Your Personal Information Will Be Kept
We will keep your personal information while you have an account with us or while we are providing products and/or services to you. Thereafter, we will keep your personal information for as long as is necessary:
8. California Consumers: Your Rights Under the CCPA/CPRA
You have the right under the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA), and certain other privacy and data protection laws, as applicable, to exercise free of charge: Disclosure of Personal Information We Collect About You You have the right to know, and request disclosure of:
9. EEA Data Subjects: Your Rights Under the EU GDPR
Right to Be Informed The right to know or be notified about the collection and use of your personal information. Right to Access The right to be provided with a copy of your personal information (the right of access). Right to Rectification The right to require us to correct any mistakes in your personal information. Right to be Forgotten The right to require us to delete your personal information—in certain situations. Right to Restriction of Processing The right to require us to restrict processing of your personal information—in certain circumstances, e.g., if you contest the accuracy of the data. Right to Data Portability The right to receive the personal information you provided to us, in a structured, commonly used, and machine-readable format and/or transmit that data to a third party—in certain situations. Right to Object The right to object:
10. How to Exercise Your Rights
If you would like to exercise any of your rights as described in this Privacy Policy, you can do so by emailing [email protected].
11. EEA Data Subjects: Where Your Personal Information is Held
Information may be held at our offices, third-party agencies, service providers, representatives and agents as described above (see above: "Who We Share Your Personal Information with"). Some of these third parties may be based outside the EEA. For more information, including on how we safeguard your personal information when this occurs, see below: "Transferring Your Personal Information Out of the EEA."
12. EEA Data Subjects: Transferring Your Personal Information Out of the EEA
To deliver services to you, it is sometimes necessary for us to share your personal information outside the EEA, e.g.:
13. Keeping Your Personal Information Secure
We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to access it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses, and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
14. EEA Data Subjects: How to File a GDPR Complaint
We hope that we can resolve any query or concern you raise about our use of your information. The GDPR also gives you right to lodge a complaint with a supervisory authority, in the EEA state where you work, normally live, or where any alleged infringement of data protection laws occurred.
15. Changes to This Privacy Notice
This privacy notice was published on January 1, 2026 and last updated on January 1, 2026. We may change this privacy notice from time to time–when we do, we will post our new privacy notice on our website.
16. How to Contact Us
Please contact us by email if you have any questions about this privacy policy or the information we hold about you. Our contact details are shown below: [email protected]
17. Do You Need Extra Help?
If you would like this notice in another format (for example: audio, large print, braille) please contact us (see "How to contact us" above).